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"Unlike the phone company, Windstream specializes in business high-speed Internet and unlimited nationwide calling. That is why I switched to WIND." Apparently, this customer doesn't get that, as a CLEC, WIND is a phone company. Maybe educating the marketplace isn't always a good idea!
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This was a nice banner at ITEXPO. Nice to know that some vendors are proud of their WISPA sponsorship.
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All the same day: junk from Clear (Clearwire), Verizon and The Tampa BizJournal. And the Post Office is broke???? My mailbox has more junk mail than bills, cards and important stuff combined!
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And of course I still get at last 2 pieces of solicitation from VZ a week. This is why FiOS was declared a financial mistake by VZ CFO: ARPU is under $100 and the take rate is less than 50%. That wasn't in their financial modeling for FiOS. VZ expected ARPU closer to $150 and 45% or more penetration with lower churn. Reality is bitch.
Big problem with Cable versus Telco triple-play? No differentiation. Hence, the price war, churn and higher customer acquisition costs.
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