Thursday, April 16, 2020

How to Help Your Clients


I know things are crazy right now. I hope you are safe. They are crazy for your customers too. But they need tech to help them through this - and you are the tech expert! Do you want to help your clients?

Are you helping them with WFH (work from home)?

Are you offering endpoint security since phishing and malware attacks are up?

Are you offering backup in case of ransomware?

Are you offering video surveillance since their stores, offices, warehouse, supplies are empty and unoccupied?

Can you offer ways to make the office or workplace COVID19 friendly like with Ring or other video doorbell, speaker boxes, remote door locks, etc?

Did you ask them if they have any servers in the office? Move them to the cloud or colo.

Do they have paper files at the office that no one can access now? That is a document management project!

Selling these things is not taking advantage – it is looking out for…

A good conversation about all this stuff can be listened to HERE!

Friday, April 03, 2020

SBA 7(a) Loan info (PPP)

Gathered some info for SBA loans. Your mileage may vary.

UPDATED o 4/23/2020:

new PPP funds may be coming. Community Banks were the best bet. Go open an account TODAY!!!!

Oklahoma State Bank is accepting non-customers nationally
Contact: Jim Canton Email: JCanton@osbbank.com

Harvest is accepting non-customers nationally; Minimum loan amount of $20,000 (minimum annual payroll or 1099 of $96,000)

UPDATED:

CFO group that can help with your data for applications: CFO Alliance

FINTECH firms are pitching in.

Divvy is helping small businesses with PPP loan apps HERE.

Kabbage is helping with PPP HERE.

Intuit and Square may be able to help with PPP - see channele2e. SQUARE link. Intuit link.

Loan alternatives from channele2e.



******SIDE NOTE ********
My bank is WF. They originally said they were full. Then they sent me an email to pre-apply. Then a few days later (yesterday) to apply. So I did. Archaic site that shunts you over to Docusign. But submitted. I also submitted at Kabbage and a Tampa community bank. There has never been a more important time to have a regional bank in your corner!!! Go open an account with $1000!

***********************


Salesforce has small business grants HERE

Cisco Capital is offering $2.5B in financing. HERE

COVID-19 resources from Cloud Comm Alliance HERE

Original post:

The CARE Act of 2020 included Paycheck Protection Program (PPP), an SBA loan that helps businesses keep their workforce employed during the Coronavirus (COVID-19) crisis.

Which banks are ready (as of 4/2/2020) HERE and THERE.

The application form is here on the PPP site.

Types of 7(a) loans by SBA (and info on the collateral and terms). You have to apply with an approved lender. Ask your business banker!

SBA 7(a) Working Capital or Debt Consolidation Loans from $30,000 to $350,000 from Smartbiz includes fees, eligibility and rates. Generally speaking, SBA loan credit score minimums typically fall somewhere around 620-640+.

What do you need to apply for an SBA loan? see the list here

Guide to apply for SBA loans.

PE firm has some info about the PPP loans as well as a calculator HERE.

Channele2e is updating info on PPP HERE.

Monday, March 23, 2020

Some Helpful Reading During COVID-19

One NJ ISP's response to the COVID-19 situation: Planet.net

Some info on SBA Small Business Loans via channele2e

Some scientific links on COVID19 including dashboards and blogs from experts.

Are you offering a Remote Work Toolkit? C Spire is.

Are you helping people work from home with tips, tools and maybe even a Q&A Hotline?

Are you letting your community know that you can help them with distance learning, remote work, etc.?

What the Newly Passed Families First Coronavirus Response Act Means for You... INC Magazine



Tuesday, January 28, 2020

The New Universal Service Fund for Rural Broadband

The Connect America Fund (CAF) is part of USF. There was CAF I & II. Now the FCC is calling the new 10 year fund RDOF. Learn about it HERE.

The FCC has authorized full commercial deployment in the CBRS band, thereby opening the band for use in mobile and fixed wireless networks, including private networks that will offer an alternative to enterprise Wi-Fi. CBRS is 3550 and 3700 MHz – or 3.5 GHz to 3.7 GHz

CommScope, Federated Wireless, Google, and Sony have been designated Spectrum Access System administrators in the 3.55-3.7Ghz band.

The biggest CAF II winner was a WISP in Texas called Nextlink. They have been doing joint ventures (JVs) in order to grow the business (and meet the CAF II deployment milestones).

Nextlink joined the DISH Alliance Group in order to (1) offer video; (2) get marketing help for its broadband. Read more HERE


A decade of telecom stats by Doug.

Friday, January 03, 2020

2020: Trends to Leverage for Your Customers

There are a number of trends happening in the tech/telecom space that you hear about and may not know how to leverage for customers. AI, SD-WAN, IoT and 5G get a lot of hype, but how can you monetize that noise?

Join me on a 1-hour webinar on Friday, January 24 at Noon Eastern time for
2020: Trends that can make you more money!

REGISTER NOW FOR JUST $19.95





Wednesday, December 11, 2019

Hiring Help

Video about Mission, Purpose and Strategy for the CEO.

Hiring: How would you define your perfect candidate?

How to Win Top Candidates HERE.

How important is your job to you? With work, family and other life commitments, you could feel you are too busy to even answer the question, but it is well worth considering. HERE.

This Week in Telecom Marketing

A few examples of marketing in telecom this week:

Interesting email recruitment offer here from a BSFT provider, SonicTel.

Note that BCM One in NYC acquired BSFT provider Arena One. Earlier this year, BCM One acquired SIPTRUNK/SIP.US. Could this be the start of consolidation in the BroadWorks space considering that effectively Cisco has mothballed that product?

Sangoma has acquired FreePBX, Digium/Asterisk, VoIP Innovations and VoIP Supply. Now they are offering Zulu UC for a year for no charge. Just another way to get some attention.


If you are offering managed wi-fi, have you sent out a press release?
Example press release here.

Are you offering Microsoft Teams support?
Or Webex Teams? Or some other business collab package?
Example of a simple press release here.

When Marketing Plans fail by Doug HERE.



Wednesday, September 25, 2019

This Week in Telecom

So Consolidated Comms is a roll up of SureWest, Fairpoint and some other IOCs. They are almost a billion dollar ILEC.  "Revenues totaled $333.5 million, compared to $350.2 million for the second quarter of 2018, a decline of $16.7 million. After normalizing for the sale of the Virginia properties in July 2018, revenue declined $15.3 million or 4.4 percent for the quarter." [source] Even they are experiencing a revenue decline.

This week Digerati, a holding company in Texas, has acquired Nexogy. Nexogy was a UC provider in Miami that originally ran a Broadsoft then switched to netsapiens. Digerati acquired Florida's T3 Comms last year (2018).

Then you have Hargray in SC and Georgia. Hargray was an IOC out of Hilton Head that has expanded through acquisitions and fiber deployment. Hargray has acquired two MSPs - iTech in 2013 and Infinity Network Solutions this month - and 3 colocation facilities in the Southeast. These transactions have given them a managed services and data center practice.

Hargray has acquired two cable systems - Plantation Cablevision in Georgia’s Lake Oconee region in 2015 and Kingsland Cable last month. Other purchases have included the Alabama assets of USA Communications, specifically a cable footprint in Pell City and the surrounding area in 2019; aDark Fiber Systems in Jacksonville, FL; and Gerogia's ComSouth, an IOC.

Hargray has been powered by Private Equity money - first by Quadrangle Capital Partners in 2007; then in 2017, an investment group led by The Pritzker Organization acquired Hargray from QCP. Hargray has grown into a regional communications company with over 2,000 route miles of fiber serving more than 80,000 customers, including most cellcos.

Why the story about Hargray? Well there are 700+ IOCs in the US. Many are struggling due to USF dependence and competition from WISPs, cablecos, satellite and cellcos. Some whine; others like Hargray and IDS in Florida, pivot, strategize and go get it.

Granite Telecom announced that they hit $1.5B in revenue with no debt. Granite was a UNE-P reseller when the TRRO decision came down in 2004. Granite moved quickly to shore up commercial contracts with the ILECs to replace the UNE-P with resale. In 2004, Granite served 200K lines of Verizon. They were VZ's largest wholesale customer. They also have a long standing wholesale arrangement with AT&T that was renewed in 2017. Today, they have 1.75 million voice and data lines under management. At just $55 per line per month that is $1.15 B in revenue.

How do they do it? Well, focus. They mainly sell copper - POTS and PRI - to multi-location customers, and they have a GSA contract. They have a strong, charitable culture and often get voted best place to work. They are a sales company, not a network operator.

To drive revenue you have to have a plan and execute it on revenue.