PSF-as-center-of-value-added

Tom Peters talks about "PSF-as-center-of-value-added". Tom likes Professional Service firms, "reminiscent of IBM's Global Services and UPS's integrated logistics' experts and even Best Buy's now ubiquitous "Geek Squads."" TP:"All I ask is "think about it." If your imagination is fertile enough, there may be a space for you—tiny or large, local or global outfit—in a game like this." Some are listening, like VZB. "Verizon Business has released a unified threat management (UTM) offering, where it will monitor and manage a range of products that combine numerous security functions into a single piece of equipment." [phone+] Are you listening?