Tuesday, October 25, 2016

The DDOS Attack on Dyn

Here is the timeline for the DDoS Attack against Dyn that took down some of the East Coast Internet last Friday. KREBS was attacked a couple of weeks before with 620 Gbps by IOT devices that were turned into a bot army. Krebs describes the 3 DDoS attacks (his, Dyn and another one) HERE. Krebs warns that "Interestingly, someone is now targeting infrastructure providers with extortion attacks."

Another cyber-security expert is claimed in September that "Someone Is Learning How to Take Down the Internet". And then a month later they did.

Amazon and IBM suffered some during this attack. Now, Cloud Giants Likely to Beef Up Bandwidth to Fight IoT Botnets. Well, they will need to add capacity as the attacks have doubled in size from the Krebs' 620 Gbps attack - 1.2 Terabytes per second.

“At this point we know this was a sophisticated, highly distributed attack involving 10s of millions of IP addresses,” Kyle York, Dyn’s chief strategy officer wrote. IOT leads to more unsecured Internet-connected devices (computers) waiting for someone to point them in a nefarious manner. Gizmodo's headline foreshadows the bleak future of 100s of millions of unsecured computers in the form of devices in cars, homes, buildings, streets, etc. (even DVRs and thermostats)!

Did you know that the Target hack was done via an HVAC system computer?

Here is the scoop on the Gmail hack into Podesta's iPhone.

The History of the IANA Transition

Thursday, October 13, 2016

Managing More Sales

We have all seen the Crossing the Chasm diagram. We all have a sales problem that the diagram demonstrates. You got the early adopters and the low hanging fruit. But how do you GROW your business?

How you add profitable sales?

I have been putting together a presentation on sales strategy and sales management. If you are interested, register here:

The one hour long presentation will be on November 8th 2016 at Noon Eastern.

Wednesday, October 12, 2016

ICANN Loses US Control

"On October 1st. Nearly two decades after it created the Internet Corporation for Assigned Names and Numbers (ICANN), the body which oversees the internet’s address system, America’s government will let lapse a contract that gives it control over part of ICANN. This means that a crucial global resource will henceforth be managed by an organisation that is largely independent of national governments." [economist]

ICANN was created back in 1998 as a global org that allowed everybody with an interest in the smooth running of the Internet, whether they are officials, engineers, domain-name holders or internet users, a voice.

According to Dan York from the Internet Society, it isn't all that bad. "It is a good article, although I dislike the part at the beginning about "Whoever controls the Internet's address book can also censor the Internet" because that is a HUGE over-simplification. ICANN is NOT able to delete an individual domain. All it could do would be to delete a top-level domain (TLD), which would make ALL DOMAINS under that TLD inaccessible. The ramifications of this would be enormous and the backlash within the ICANN community would be huge - so ICANN would never do it without lengthy public discussion before. (It has never been done by ICANN to date). So the article gives ICANN more power than it actually has. (Which is really very little.)

On September 30, 2016, organizations and individuals within the Internet's technical community filed the attached amicus brief against 4 states suing to stop it. The IANA transfer status is here.

The Internet still works. On to the next fire.

The Broadband Wars, Part 2

Something to think about in order to be different: Broadband Speed Tiers: Should You Eliminate Them as a Usage Based Billing Strategy? The suggestion is as follows: "Instead of emphasizing speed, why not emphasize a better broadband experience that delivers all the applications customers want, and base their monthly billing on their amount of broadband usage. It’s a bit of a paradigm shift that’s broader than just about shifting to a usage based billing strategy."

On the other hand, C-Link presented data that showed Gigabit announcements helped to sell mid-level speed tiers.

BIG PROBLEM: 13% Only Use Smartphone for Broadband - and that number is growing!!! Pew Research via DSLR

We have a chasm problem in both broadband in general (called the Digital Divide) and with FTTH specifically. It is hard to get past the early adopters (unless you have a monopoly), because people are used to DSL or Dial-up or using mobile data. Education and training are required to explain what can be done with Gigabit broadband beyond Netflix and other TV options. Tele-medicine, job opportunities, online learning, homework, side gigs (Etsy, eBay) and so much more.

Fixed Wireless is being used because Type II is expensive; and pole attachment is challenging. Fixed Wireless isn't reliant on those issues.

Tuesday, October 11, 2016

The Broadband Wars, Part 1

There are some interesting things happening in the residential broadband wars.

Powered by government money and mandate, the ILECs are upgrading broadband infrastructure across the nation. AT&T, Windstream, CenturyLink and others (notably NOT Frontier or Verizon) are using a variety of technologies to compete against DOCSIS 3.1, which has been kicking their ass for the last couple of years. G.Fast to the MDU; Fixed wireless using 4G/5G; fixed unlicensed wireless; FTTN (fiber to the neighborhood) then VDSL2 (e.g., the retired brand U-Verse) and FTTH.

These upgrades are proving profitable per WIND's CFO: ARPU is up 5%.

Google Fiber acquired a WISP called Webpass. Following challenges with pole attachment rules and subsequent lawsuits in Nashville and Louisville from the Duopoly (AT&T and cable), Google Fiber is now looking at fixed wireless options to continue deploying Gigabit Broadband. Windstream, too.

"AT&T revealed today that it is trialing a 100 Mbps competitive fixed wireless broadband service to “multiple” apartment complexes in Minneapolis, a CenturyLink market," reports Telecomp. And it is with fixed wireless (probably licensed)! "The AT&T broadband wireless offering initially will support speeds up to 100 Mbps per customer using millimeter wave spectrum in a point-to-point configuration."

Windstream bought a WISP called BOB in 2013. Now they are pushing out fixed wireless in 40 markets. In NYC they use the 28 GHz band with a hub capacity can scale up to 13.2 Gbps.

Suddenlink (now owned by Altice which also owns Cablevision) is rolling out Gigabit, according to DSLR.

Want more info like this? Join the Facebook group.

What are Google's ISP Plans? Not as big as you think.

ISPs Weigh in on FCC Privacy Proposal.

The Sales Chasm

From Crossing the Chasm, this is the technology adoption model. Fiber to the Home aka Gigabit Broadband is a technology. Hosted PBX aka UCaaS is a technology. Your sales will follow this model. Getting the mainstream to BUY from you will be a challenge because you have to push through the chasm.

Friday, October 07, 2016


A couple of resources on Talent. The first is 165 slides on Talent and How to Hire on slideshare.

The second is from Simon Sinek in a talk at Creative Mornings (podcast or video or article)

Friday, September 16, 2016

5 Signs Your Business Might Fail

From an article in Entrepreneur magazine. According to Jayson Demers, Founder & CEO of AudienceBloom, these are 5 signs your startup is destined to fail:

1. You haven’t changed your original idea.
2. Your employee turnover is high.
3. Consumers aren’t talking about your company.
4. You don’t really know how you’re doing.
5. You haven’t improved anything.

Our industry is in a fast pace of change. SD-WAN, g.fast, gigabit, 5G and more. What have you changed or added?

Wednesday, September 14, 2016

Google Fiber, Gigabit and Pole Attachments

The cable guys all expect their “awesome” cellular hot-spot footprints to replace cellular. iPass does too.

Pole Attachment Fight between Google Fiber and AT&T, Comcast and the city.
Google Fiber Problems with Layoffs and a strategy shift internally to maybe fixed wireless instead of fiber.

Google Fiber isn’t a Failure (despite only 70K TV subscribers). And Google Fiber launches in NC.

Comcast is targeting DSL

If you have Fiber projects, you should join my Facebook group on Fiber Marketing. (email me)

AT&T Unveils New Apartment/Condo Map for Gigabit Service. Also, CenturyLink is rolling out G.Fast for MDU at half-gig or 500 Mbps. And Ma Bell is looking at g.fast for MDU also.

NYC in a fight with VZ FiOS over deployment promises

3 Marketing Links

Good Sales Advice on LinkedIn.

Good read about Positioning statements (and how many of them are worthless).

A look at Word of Mouth marketing.