Wednesday, September 21, 2011

Unintended Conequences

The decline in landlines results in a decline in revenues to maintain the 911 PSAP connections. As consumers (and businesses) disconnect landlines, the pool of money going to the 911 decreases. While there are replacement services like VoIP and cellular, the 911 fees collected go to different companies; hence, to different pools of money. In some cases, Intrado or DASH are the 911 provider getting some of the revenue. How that trickles down to the 911 centers I have no idea. Plus why the fees are cheaper for VoIP, cellular and pre-paid wireless is even crazier. Not to mention having the state collect these fees only adds overhead and inefficiency. Disruptive.

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