Monday, February 09, 2009

5 Must Haves to be Best

According to Dan Caruso, these are the 5 must have focal points of your business to be a Best Place to Work in telecom. Does it fit your business?

  1. Great service for our customers
  2. Less hectic work environment for our employees
  3. Getting work done through efficient processes, underpinned by reliable data
  4. Remaining focused, by de-prioritizing less essential initiatives and projects
  5. Continue to tighten our operational finance process, as this is what ensures we have the financial capability to take care of our customers and our employees

I know I have been writing a lot about strategy and management and sales lately - and for those of you looking for more technical stuff, I apologize. Right now, I think the most important thing I can tell you to help you manage your business through this current economic turmoil is in strategy, talent, management, sales and marketing.

Let's face it: you have the technical piece down for the most part -- but as Gitomer says, "Nothing happens until a sale is made."

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