I signed up for Lijit, a blog search and stats site. On my weekly stats today, the number 1 search term on Google that brought people to my blog is "cbeyond sucks". That's funny. According to the old BellSouth management over at AT&T Southeast, you would think it would be "BellSouth Sucks" or AT&T sucks".
I mention Cbeyond often because the model that brought them success should be examined. (In brief, offering a narrow set of services; feet on the street; know your market; increase ARPU; be different.) In fact, a Tampa-based company is trying to replicate them, but lack the vision and personnel to do that. Cbeyond was started by Intermedia people who had lots of telco experience - and some success. Telovations, on the other hand, not so much. One problem I see for Telovations is that their employees are there stictly for the salary - no one drinks the kool-aid.