- Drive lower unit costs through scale;
- offer apps like soft phones for higher revenue; and
- bundle.
Wow! Other key points:
- You need to offer more than just Primary Line replacemnt and LEC Parity
- IVR, Social Networking, UM (unified messaging), Conferencing and e-commerce
- Soft Phone is driving incremental revenue and is replacing calling cards
- Exceptional Customer Service
- Make money - or don't do it. (DUH!)
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