Wednesday, May 31, 2006

Hurricane Season Means Be Prepared

Great article about what planning is needed. Do you have a Disaster Recovery Plan at work? Do you have a Senior Disater Recovery Analyst that sells these BC services to your customer base?
  • * Create secondary and even third-order alternatives for critical communication systems such as phones, email and web sites
  • * Establish a publicized toll-free number to ease the strain on employees of determining whether they need to go to work as usual, stay at home or leave for remote work locations immediately
  • * Arrange for a live answering service to take messages for the business or offer trained operators to answer calls and provide updates to employees during an evacuation
  • * Provide on-line employee registration to facilitate locating dispersed staff* Consider fax-to-email or fax server back up plans
  • * Contract for remote or live answering assistance to continue to assist customers with questions or orders by phone while the company regroup

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