From Mary Meeker in 2018:
"Internet user growth was 7% in 2017. With more than half the world online, there are fewer people left to connect. The amount of time they spent online is still increasing. U.S. adults spent 5.9 hours per day on digital media in 2017, up from 5.6 hours the year before. Some 3.3 of those hours were spent on mobile, which is responsible for overall growth in digital media consumption."
What does this mean? Growth in Internet users will be slow - UNLESS you are hitting green fields.
What else? It is a game of take-away. If you want an Internet user, you have to take them away from the Duopoly.
Have you considered mobile payments?
Is your website mobile enabled? Is your website current?
Can you leverage Privacy?
Can you leverage Security?
Are you leveraging AI or chatbots?
Freelancers predicted to become the U.S. workforce majority within a decade, with nearly 50% of millennial workers already freelancing. How does that affect your own work force? Or your community?
Technology is democratizing the work force. But not everyone is tech savvy, so MSPs will have a lot of work to do. Not everyone knows how to run a business - and when you freelance you are running a business in wich the product is YOU! That will create more problems than it will solve. We will race to zero on pay for 1099s, who will be working harder for less money and no benefits.