I have been on a kick to change the sameness of bundling. Bundles are ways to increase ARPU, attract a client base and reduce churn. Bundling exactly as the Duopoly doesn't exactly help you.
There is a SMB survey about cloud challenges.
"Although cloud services have gone mainstream, some entrepreneurs and SMBs still have lingering concerns about SaaS and other on-demand IT services. Indeed,
21 percent said cost was a barrier to implementing a cloud-based solution;
53 percent said security was an issue; and
another 46 percent named workflow disruption as a problem."
They want to hire people to remove the tech from their workflow. It is an art to provide technology without it being a burden for the users.
Here are a couple of MSP service offerings that I noticed recently
"MSP Platforms: Uplevel Systems, provider of an SMB management appliance for MSPs, has launched Secure SMB Suite. First, a little background: Uplevel’s SMB appliance, which supports up to 25 employees, already integrates networking, VPN, WiFi, storage, security and remote management capabilities. Now, the expanded Secure SMB suite includes enhanced firewall and intrusion prevention system (IPS) capabilities, protection against ransomware and real-time threat intelligence to secure every facet of managed IT services, the company says."
"Managed Workplace’s Evolution: Avast continues to enhance Managed Workplace, the RMM platform first developed by Level Platforms. Avast acquired Managed Workplace as part of last year’s AVG purchase. Fast forward to present day, and the brand is now called Avast Business Managed Workplace. Eager adopters apparently include Integrated Enterprise Solutions, an MSP in New York. The company leverages the RMM platform and its integration with CloudCare — a free, cloud-based endpoint security administration platform."
BTW, if you use Autotask and Slack, look here!
One more idea: Managed Wi-fi!