Thursday, March 23, 2017

Voice Assist for VoIP

In the last couple of weeks, Ihave seen how voice assistants are coming to the VoIP ecosystem.

SkySwitch, who uses the Netsapiens softswitch, has integrated Amazon Alexa to the platform. They provide executives with an Alexa device to play with -- and most like it.

"Evatel for Mobile Workforce is powered by a virtual assistant that manages calls like an executive assistant to make communications smarter, more mobile and safer on the road."

At Enterprise Connect nextweek, I wonder how much voice assistant noise there will be.


"Amazon is an extraordinary company. The former bookseller accounts for more than half of every new dollar spent online in America. It is the world's leading provider of cloud computing. This year Amazon will probably spend twice as much on television as HBO, a cable channel. Its own-brand physical products include batteries, almonds, suits and speakers linked to a virtual voice-activated assistant that can control, among other things, your lamps and sprinkler." And one of the company's big advantages is that investors are willing to let it get bigger and bigger without worrying too much about profits. The Economist

No comments: