from Khali Henderson of Virgo who was live tweeting from CenturyLink's Channel Advisory summit: "#CCAExpo Michael Stephens: Email is a lousy tool for communicating. We need to do more in person or by phone. We will do less email in 2012."
That's the second time in a couple of months that advice has been to let go of email and use the phone more. A Harvard Biz Review article said that a phone call is quicker and clearer (if you can get through voicemail obviously).
Another tweet: @thesocialpro: Great advice from Michael Stephens, no need to write emails in ALL CAPS for me to respond.
And you don't need to Reply to All every time either.
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