Monday, January 10, 2011

VZ FOC Dates

We have received the below message from several of our Carriers. We are sorry for any inconvenience this may cause you and your customers.

Due to a significant backlog of orders at Verizon, all Firm Order Commitment (FOC) dates requested within the Verizon territory will experience significantly extended intervals. This affects all carriers and retail customers with orders through Verizon. The normal FOC interval duration for orders is now expected to be at least four weeks, pushing FOC dates into February and possibly March.

In order to reduce the number of backlog orders currently in its system, Verizon is taking the following actions:

*No expedites will be accepted until the backlog is resolved. Orders in the backlog will be Verizon's singular focus. Exceptions can only be approved by Verizon at the SVP level.

Verizon's target for resolving this issue and being back to normal operations is April 1st.

And this AFTER it dumps territory to Fairpoint and Frontier - and lets thousands go.

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