"Want to really help your clients be more profitable? Introduce them to hosted services. In a new study commissioned by Microsoft, analyst firm Freeform Dynamics Ltd. finds that SMBs that value IT as an enabler for better business productivity and effectiveness and those that use hosted services perform better financially than SMBs that do not." this according to The SMB Guide to Profitability: Hosted IT.
For those of you struggling with DSL and margin, this might be the next step for you.