Friday, March 28, 2008

VZ Screwing its FiOS Customers

The Tampa Trib has an article about all the billing and customer care issues customers are having with VZ FiOS (their fiber-to-the-home triple play service). It makes no sense to me because the billing and OSS platforms aren't new. It's just VZ's sweet way of welcoming you to the fold. Bright House (and other cable companies) should be laughing.

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