There is plenty of talk about subsidized cell phones and payment defaults that leave the carrier with bad debt, no phone, no customer, and an unpaid subsidy. Then I read where Vonage and its ilk are having issues as well. Although the ATA is just $35, shipping, handling, turn up, porting numbers, and bad debt on their razor-thin margins are hurting VoIP Providers as well.
So if you are providing an Edgewater or an IAD or a Router or a PBX or Handsets or a Radio or a Subscriber unit or CPE of some kind, what is your ROI? How long must the customer be with you for the customer to be profitable?
I have to run. More on this later.