Summer is in full swing. Now is the time to plan for autumn or winter. Nicholas Bates has 6 questions CEOs should be asking:
How are we planning to make this autumn/fall our best ever?
How are we ensuring price is NEVER the top of the list of decision criteria for our customers?
How will our leadership ensure our people consistently deliver of their best?
What kind of company will we be in 5 years from now?
Where is the slack, the waste and the hidden cost in our business?
What would a secret shopper say after trying to deal with us?
On a similat note, Fred Wilson (the NYC based venture capitalist) wrote a little about Leadership is different than management.