Things are way different today in telecom (and the economy) than they were in 1999 when I joined this Industry. During all this change, I had to keep changing as well. As have you.
It still comes down to just a couple of things though:
- Go, make something happen.
- Do work you're proud of.
- Treat people with respect.
- Make big promises and keep them.
Is your whole organization aware of this simple plan?
There are about 16 questions that you can ask that can help you re-define what you and your organization are doing. Why bother? Because it is more important now than before to have job satisfaction. The fastest way to have job satisfaction is to work for an organization with a vision, a vision that you can believe in. (Examples include Zappos.com and Chrysler when Lee Iaccoca took over.) Here are some questions (via Seth) that might help clarify for you:
- Who are you trying to please?
- Are you trying to make a living, make a difference, or leave a legacy?
- Is it more important to add new customers or to increase your interactions with existing ones?
- Do you want a team? How big? (I know, that's two questions)
- Are you prepared to actively sell your stuff, or are you expecting that buyers will walk in the door and ask for it?
- Which: to invent a category or to be just like Bob/Sue, but better?
- Choose: teach and lead and challenge your customers, or do what they ask...
- How open to criticism are you willing to be?
- What does busy look like?
These are not easy questions to answer, but that's the point.