According to Dan Caruso, these are the 5 must have focal points of your business to be a Best Place to Work in telecom. Does it fit your business?
- Great service for our customers
- Less hectic work environment for our employees
- Getting work done through efficient processes, underpinned by reliable data
- Remaining focused, by de-prioritizing less essential initiatives and projects
- Continue to tighten our operational finance process, as this is what ensures we have the financial capability to take care of our customers and our employees
I know I have been writing a lot about strategy and management and sales lately - and for those of you looking for more technical stuff, I apologize. Right now, I think the most important thing I can tell you to help you manage your business through this current economic turmoil is in strategy, talent, management, sales and marketing.
Let's face it: you have the technical piece down for the most part -- but as Gitomer says, "Nothing happens until a sale is made."