OneBox, a subsidiary of j2 Global Communications Inc., has added a "Live Receptionist" option to its "OneBox" virtual PBX service. The "Live Receptionist" service gives OneBox's small-business customers the option to add a more personal touch to the OneBox automated service by having business phones answered by a live telephone operator during business hours. Outside business hours, the OneBox system automatically directs calls to the desired employees or locations. With the service initially priced at $199 per month, it's considerably cheaper than a staff employee.
Let's hope she speaks more English than the staff at J2 Global, owners of efax.
The OneBox virtual phone system without the Live Receptionist option includes:
Calls answered with a professionally recording custom greeting, and then directed to any employee in any location worldwide; and Voice mail, fax and conferencing capabilities. Customers do not need to buy any new hardware or software. [telecomweb]