There are 2 decent e-books available:
- Mirapoint and xchange magazine have an e-book titled Transitioning from Consumer ISP to Business ISP. (Xchange mag e-books).
- Verio has an e-book titled A Telco Survival Guide for the Web 2.0 World. (BTW, Verio is one of the few Internet backbones to be IPv6).
When I posted to my listserves, I did receive a pretty big response for the 2 e-books. That's good -- if people actually read them AND then implement just 1 Idea from them.
I have seen the number of ISP's shrink significantly in the last 15 months. Many have gotten out of the access business altogether to move on to software dev or a specific vertical (like e-health). Others have moved to Hosting or Managed IT.
We are fast approaching the end of the year. Take some time to reflect on where you are most profitable and where you are least profitable. Then figure out how increase one and decrease the other. (It's okay to fire clients that unprofitable).
If you need help getting clarity, call the office to make an appointment with me. Dial 813-963-5884.