VZ is marketing well. Contact users about phishing scams is just one way to look like you care and you know what you are doing. [Are you doing anything that pro-active?] Also, according to a press release, VZ is marketing at the African American audience. (I believe VZ already targets the Hispanic market). In addition, VZW just inked a deal for JT-TV with Justin (make-me-puke) Timberlake -- and the Treo 700wx is launching. Sooooo what are you launching??