Is it fair to monitor employee Web use?

About 60% of those that did the poll at TBBJ said Yes. What does this tell you? Opportunity! Sell URL filtering or blocking. Sell logs. This comment caught my eye:

Absolutely, as a business owner with a business in the IT support field I can tell you first hand that unrelated to business web surfing is rampant and costly. It creates a loss of productivity, an increase in system maintenance, presents security & other risks and in some cases it involves illegal activity which might present a liability/culpability issue to the business or business owner. I’ve seen it all and if you think its not happening in your company your dreaming.